Select the item you want, the color and the size. Then add to your shopping cart.
What payment methods do you accept?
Debit and credit cards through Mercado Pago
Is it safe to use my credit card on your site?
Yes! We assure you we have a safe and verified payment method
Can I modify or cancel my order after placing it?
Yes, contact us to check further details
How can I track my order?
We’ll send you an email with the carrier information and a tracking number
Shipping
Do you ship internationally?
Yes, shipping prices depends on where the package is being deliver. There might be shipping fees that you will have to pay depending on the country you are in.
How much does shipping cost?
National shipping is $150 (pesos)
What is the estimated delivery time?
5 to 10 working days
How can I change my shipping address after placing an order?
Contact us directly to change the shipping address, depending on where is it going, it may be changes in the price
Returns and Exchanges
What is your return/exchange policy?
You have 30 working days to return your item. We’ll send you a new guide to take to the post office of your city. You can only make a return if the product is in initial conditions, not damaged and not used.
How do I initiate a return or exchange?
Provide step-by-step instructions on how customers can request returns or exchanges.
Is there a return shipping fee?
No, the return runs on us
What should I do if I receive a damaged or defective item?
Provide pictures of evidence, so we can send a new product
How long does it take to process a return or exchange?
